Privacy Policy

Privacy Notice

This Privacy Notice describes how we collect and use your personal information in relation to Latium websites, applications, products, services, events, and experiences that reference this Privacy Notice (together, “Latium Offerings”).

This Privacy Notice does not apply to the “content” processed, stored, or hosted by our customers using Latium Offerings in connection with an Latium account. See the agreement governing your access to your Latium account and the Latium Data Privacy FAQ for more information about how we handle content and how our customers can control their content through Latium Offerings. This Privacy Notice also does not apply to any products, services, websites, or content that are offered by third parties or have their own privacy notice.

Personal Information We Collect

We collect your personal information in the course of providing Latium Offerings to you.

Here are the types of information we gather:

  • Information You Give Us: We collect any information you provide in relation to Latium Offerings. Click here to see examples of information you give us.
  • Automatic Information: We automatically collect certain types of information when you interact with Latium Offerings. Click here to see examples of information we collect automatically.
  • Information from Other Sources: We might collect information about you from other sources, including service providers, partners, and publicly available sources.

How We Use Personal Information

We use your personal information to operate, provide, and improve Latium Offerings. Our purposes for using personal information include:

  • Provide Latium Offerings: We use your personal information to provide and deliver Latium Offerings and process transactions related to Latium Offerings, including registrations, subscriptions, purchases, and payments.
  • Measure, Support, and Improve Latium Offerings: We use your personal information to measure use of, analyse performance of, fix errors in, provide support for, improve, and develop Latium Offerings.
  • Recommendations and Personalization: We use your personal information to recommend Latium Offerings that might be of interest to you, identify your preferences, and personalize your experience with Latium Offerings.
  • Comply with Legal Obligations: In certain cases, we have a legal obligation to collect, use, or retain your personal information.
  • Communicate with You: We use your personal information to communicate with you in relation to Latium Offerings via different channels (e.g., by phone, email, chat) and to respond to your requests.
  • Marketing: We use your personal information to market and promote Latium Offerings. We might display interest-based ads for Latium Offerings.
  • Fraud and Abuse Prevention and Credit Risks: We use your personal information to prevent and detect fraud and abuse in order to protect the security of our customers, Latium, and others. We may also use scoring methods to assess and manage credit risks.
  • Purposes for Which We Seek Your Consent: We may also ask for your consent to use your personal information for a specific purpose that we communicate to you.

Cookies

To enable our systems to recognize your browser or device and to provide Latium Offerings to you, we use cookies. For more information about cookies and how we use them, please read our Cookies Notice.

How We Share Personal Information

Information about our customers is an important part of our business and we are not in the business of selling our customers’ personal information to others. We share personal information only as described below.

Transactions Involving Third Parties: We make available to you services, software, and content provided by third parties for use on or through Latium Offerings. You can tell when a third party is involved in your transactions, and we share information related to those transactions with that third party. For example, you can order services, software, and content from sellers using the Latium Portal and we provide those sellers information to facilitate your subscription, purchases, or support.

Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include: delivering Latium hardware, sending communications, processing payments, assessing credit and compliance risks, analysing data, providing marketing and sales assistance (including advertising and event management), conducting customer relationship management, and providing training. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process that information in accordance with this Privacy Notice and as permitted by applicable data protection law.

Business Transfers: As we continue to develop our business, we might sell or buy businesses or services. In such transactions, personal information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the individual consents otherwise). Also, in the unlikely event that Latium or substantially all of its assets are acquired, your information will of course be one of the transferred assets.

Protection of Us and Others: We release account and other personal information when we believe release is appropriate to comply with the law, enforce or apply our terms and other agreements, or protect the rights, property, or security of Latium, our customers, or others. This includes exchanging information with other companies and organisations for fraud prevention and detection and credit risk reduction.

At Your Option: Other than as set out above, you will receive notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.

Location of Personal Information

Latium Technology is located in England, and our affiliated companies are located throughout the world. Depending on the scope of your interactions with Latium Offerings, your personal information may be stored in or accessed from multiple countries, including England. Whenever we transfer personal information to other jurisdictions, we will ensure that the information is transferred in accordance with this Privacy Notice and as permitted by applicable data protection law.

How We Secure Information

At Latium, security is our highest priority. We design our systems with your security and privacy in mind.

We maintain a wide variety of compliance programs that validate our security controls. Click here to learn more about our compliance programs.

We protect the security of your information during transmission to or from Latium websites, applications, products, or services by using encryption protocols and software.

We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.

We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal information. Our security procedures mean that we may request proof of identity before we disclose personal information to you.

Internet Advertising and Third Parties

Latium Offerings may include third-party advertising and links to other websites and applications. Third party advertising partners may collect information about you when you interact with their content, advertising, or services. For more information about third-party advertising, including interest-based ads, please read our Interest-Based Ads notice.

Access and Choice

You can view, update, and delete certain information about your account and your interactions with Latium Offerings. Click here for a list of examples of information that you can access. If you cannot access or update your information yourself, you can always contact us for assistance.

You have choices about the collection and use of your personal information. Many Latium Offerings include settings that provide you with options as to how your information is being used. You can choose not to provide certain information, but then you might not be able to take advantage of certain Latium Offerings.

Account Information: If you want to add, update, or delete information related to your account, please go to the Latium Management Console. When you update or delete any information, we usually keep a copy of the prior version for our records.

Communications: If you do not want to receive promotional messages from us, please unsubscribe or adjust your communication preferences in the Latium Portal.

Advertising: If you don’t want to see interest-based ads, please adjust your Advertising Preferences.

Browser and Devices: The Help feature on most browsers and devices will tell you how to prevent your browser or device from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.

Retention of Personal Information

We keep your personal information to enable your continued use of Latium Offerings, for as long as it is required in order to fulfil the relevant purposes described in this Privacy Notice, as may be required by law (including for tax and accounting purposes), or as otherwise communicated to you. How long we retain specific personal information varies depending on the purpose for its use, and we will delete your personal information in accordance with applicable law.

Contacts, Notices, and Revisions

If you have any concern about privacy at Latium or want to contact one of our data controllers, please contact us with a thorough email, and we will try to resolve it. You may also contact us at the addresses below:

For any prospective or current customers of Latium, our mailing address is: 1 Grove Street, Wilmslow, SK9 1DU.

If you interact with Latium Offerings on behalf of or through your organisation, then your personal information may also be subject to your organisation’s privacy practices, and you should direct privacy inquiries to your organisation.

Our business changes constantly, and our Privacy Notice may also change. You should check our website frequently to see recent changes. You can see the date on which the latest version of this Privacy Notice was posted. Unless stated otherwise, our current Privacy Notice applies to all personal information we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of personal information collected in the past without informing affected customers and giving them a choice.

For any prospective or current customers of Latium Offerings in the European Economic Area (EEA):

Controller of Personal Information. Latium Technology, 1 Grove Street, Wilmslow, SK9 1DU, is the data controller of personal information collected or processed through Latium Offerings.

Processing. We process your personal information on one or more of the following legal bases:

  • as necessary to enter into a contract with you or a legal entity you represent, to perform our contractual obligations, to provide Latium Offerings, to respond to requests from you, or to provide customer support;
  • where we have a legitimate interest, as described in this Privacy Notice (see How We Use Personal Information above);
  • as necessary to comply with relevant law and legal obligations, including to
  • respond to lawful requests and orders; or
  • with your consent.

Your Rights. Subject to applicable law, you have the right to:

  • ask whether we hold personal information about you and request copies of such personal information and information about how it is processed;
  • request that inaccurate personal information is corrected;
  • request deletion of personal information that is no longer necessary for the purposes underlying the processing, processed based on withdrawn consent, or processed in non-compliance with applicable legal requirements;
  • request us to restrict the processing of personal information where the processing is inappropriate;
  • object to the processing of personal data;
  • request portability of personal information that you have provided to us (which does not include information derived from the collected information), where the processing of such personal information is based on consent or a contract with you and is carried out by automated means; and
  • lodge a complaint with our principal supervisory authority, the Information Commissioner’s Office, or with a local authority.

You can exercise your rights of access, rectification, erasure, restriction, objection, and data portability by contacting us. If you wish to do any of these things and you are an Latium customer, please contact us. If you are not an Latium customer, please contact us at the address under Notice and Revisions above.

When you consent to our processing your personal information for a specified purpose, you may withdraw your consent at any time, and we will stop any further processing of your data for that purpose.

Cookies. Please refer to our Cookies Notice.

Transfers outside of the EEA. When we transfer your personal information outside the EEA we do so in accordance with the terms of this Privacy Notice and applicable data protection law.

Examples of Information Collected

Information You Give Us

You provide information to us when you:

  • search for, subscribe to, or purchase Latium Offerings;
  • create or administer your Latium account (and you might have more than one account if you have used more than one email address when using Latium Offerings);
  • configure your settings for, provide data access permissions for, or otherwise interact with Latium Offerings;
  • purchase or use content, products, or services from third-party providers through the Latium Portal (or other similar venues operated or provided by us);
  • offer your content, products, or services on or through Latium Offerings or the Latium Marketplace (or other similar venues operated or provided by us);
  • communicate with us by phone, email, or otherwise;
  • complete a questionnaire, a support ticket, or other information request forms;
  • post on Latium websites or participate in community features; and
  • employ notification services.

Depending on your use of Latium Offerings, you might supply us with such information as:

  • your name, email address, physical address, phone number, and other similar contact information;
  • payment information, including credit card and bank account information;
  • information about your location;
  • information about your organisation and your contacts, such as colleagues or people within your organisation;
  • usernames, aliases, roles, and other authentication and security credential information;
  • content of feedback, testimonials, inquiries, support tickets, and any phone conversations, chat sessions and emails with or to us;
  • corporate and financial information; and
  • VAT numbers and other tax identifiers.

Automatic Information

We collect information automatically when you:

  • visit, interact with, or use Latium Offerings (including when you use your computer or other device to interact with Latium Offerings);
  • download content from us;
  • open emails or click on links in emails from us; and
  • interact or communicate with us (such as when you request customer support).

Examples of the information we automatically collect include:

  • network and connection information, such as the Internet protocol (IP) address used to connect your computer or other device to the Internet and information about your Internet service provider;
  • computer and device information, such as device, application, or browser type and version, browser plug-in type and version, operating system, or time zone setting;
  • the location of your device or computer;
  • authentication and security credential information;
  • content interaction information, such as content downloads, streams, and playback details, including duration and number of simultaneous streams and downloads;
  • Latium Offerings metrics, such as offering usage, occurrences of technical errors, diagnostic reports, your settings preferences, backup information, API calls, and other logs;
  • the full Uniform Resource Locators (URL) clickstream to, through, and from our website (including date and time) and Latium Offerings, content you viewed or searched for, page response times, download errors, and page interaction information (such as scrolling, clicks, and mouse-overs);
  • email addresses and phone numbers used to contact us; and
  • identifiers and information contained in cookies (see our Cookies Notice).

Information from Other Sources

Examples of information we receive from other sources include:

  • marketing, sales generation, and recruitment information, including your name, email address, physical address, phone number, and other similar contact information;
  • subscription, purchase, support, or other information about your interactions with products and services offered by us, our affiliates (such as Latium training courses), or third parties (such as products offered through the Latium Marketplace) in relation to Latium Offerings;
  • search results and links, including paid listings (such as Sponsored Links); and
  • credit history information from credit bureaus.

Information You Can Access

Examples of information you can access through Latium Offerings include:

  • your name, email address, physical address, phone number, and other similar contact information;
  • usernames, aliases, roles, and other authentication and security credential information;
  • your subscription, purchase, usage, billing, and payment history;
  • payment settings, such as payment instrument information and billing preferences;
  • tax information; and
  • email communication and notification settings.

Customers can access the information above through Latium Offerings, such as the Latium Portal (including the My Account, Billing Dashboard, Bills, Payment Methods, Payment History, Preferences and Tax Settings pages).